An interactive one day workshop exploring the role of a facilitator. The course is aimed at those who often find themselves facilitating workshops, meetings and events. The day will cover successful event design, facilitator tools and techniques, how groups make decisions and how to deal with common facilitator challenges.

Facilitation Skills

07/06/2017 09:30:00
An interactive one day workshop exploring the role of a facilitator. The course is aimed at those who often find themselves facilitating workshops, meetings and events. The day will cover successful event design, facilitator tools and techniques, how groups make decisions and how to deal with common facilitator challenges.
This session was developed in collaboration with colleagues in the NHS, airlines, telecommunications and international aid sectors to help delegates maintain personal effectiveness and psychological well- being under pressure.

Psychological Resilience

13/06/2017 09:30:00
This session was developed in collaboration with colleagues in the NHS, airlines, telecommunications and international aid sectors to help delegates maintain personal effectiveness and psychological well- being under pressure.
There are many challenges to delivering outpatient services such as long waits for appointments and the need to meet RTT targets, managing cancellations, DNAs and re-bookings, insufficient time for the clinicians to see patients, patients waiting too long in the waiting room, through to missing notes, and patients getting lost in the system.

A Practical Guide to Improving Outpatient Services

15/06/2017 09:30:00
There are many challenges to delivering outpatient services such as long waits for appointments and the need to meet RTT targets, managing cancellations, DNAs and re-bookings, insufficient time for the clinicians to see patients, patients waiting too long in the waiting room, through to missing notes, and patients getting lost in the system.
This workshop will provide a step-by-step approach to writing business cases. We use the key steps identified by Her Majesty’s Treasury guidance for business cases as the basis for the day. We work through the stages required to develop a business case using examples and group work as we proceed.

Business Cases

29/06/2017 09:30:00
This workshop will provide a step-by-step approach to writing business cases. We use the key steps identified by Her Majesty’s Treasury guidance for business cases as the basis for the day. We work through the stages required to develop a business case using examples and group work as we proceed.
You might be undertaking a project to improve an aspect of the service you provide and are being challenged to demonstrate the impact. How can you do this?

Making Better Decisions Measurement Workshop

04/07/2017 09:30:00
You might be undertaking a project to improve an aspect of the service you provide and are being challenged to demonstrate the impact. How can you do this?
This session aims to cut through the fads and offer attendees a mixture of approaches that the NHS Elect team are sorry no one taught us when we were managing large departments; new approaches to leadership that are attracting widespread interest in the NHS and beyond and an exploration of some of the fundamental questions at the heart of leadership studies.

Key Leadership Skills

04/07/2017 09:30:00
This session aims to cut through the fads and offer attendees a mixture of approaches that the NHS Elect team are sorry no one taught us when we were managing large departments; new approaches to leadership that are attracting widespread interest in the NHS and beyond and an exploration of some of the fundamental questions at the heart of leadership studies.
In this session, we will de-mystify the concepts and principles of project management and show you some of the ideas and approaches that can be utilised in delivering successful change management for “sticky problems”.

Project Management

06/07/2017 09:30:00
In this session, we will de-mystify the concepts and principles of project management and show you some of the ideas and approaches that can be utilised in delivering successful change management for “sticky problems”.
More information about this workshop will be available shortly

Digital Marketing

06/07/2017 09:30:00
More information about this workshop will be available shortly