Business of Healthcare

  • Strategy Development and Scenario Planning
  • Merger and Acquisition Support
  • Commercial Strategy
  • NHS Financial Flows and Policy
  • Value-based Healthcare
  • Responding to Tenders
  • Commissioning and Procuring Clinical Services
  • Writing a Compelling Business Case

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Coaching

  • 1:1 Coaching
  • Team Coaching
  • Coaching Skills Development
  • Mentoring Skills Development

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Customer Care & Patient Experience

  • Customer surveys
  • Goldfish Bowl Focus Group Facilitation
  • Internal Customer Improvement Programmes
  • Patient Experience Improvement Programmes
  • Train-the-Trainer Programmes

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Marketing, Communications and Branding

  • Branding Advice and Support
  • Communications Strategy Creation
  • FT Membership Strategy Creation
  • GP Engagement Planning
  • Internal Communications Planning
  • Marketing Material Production
  • Marketing Strategy Creation
  • Social Media Advice and Support
  • Survey and Research Delivery
  • Video Production
  • Website Redesign and Microsite Production

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Organisational Development

  • Change Management
  • Leadership Programmes
  • Change Management Facilitation
  • Conflict and Mediation Guidance
  • Cultural Analysis and Change
  • Organisational Development Strategies
  • Psychological Resilience
  • Team Building
  • OD Capacity Building

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Service Improvement and Measurement

  • Acute Frailty Network Management
  • Ambulatory Emergency Care Network Management
  • Capacity and Demand Analysis
  • Integrated Care Improvement Programmes
  • Lean Techniques Guidance
  • Measurement for Improvement
  • New Models of Care
  • Outpatient and Diagnostics Service Redesign

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All

  • General Advice and Support
  • Events and Courses Delivery
  • Networking Facilitation
  • Resource Sharing