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In-house workshops
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Business and strategy support
Happier Working Lives
QI support
Team development
Organisational development
Communications and engagement
Customer care
Consultancy
Developing models of care and improving pathways
Network design and programme support
Human factors and ergonomics
Strategy and systems thinking
Communications and Engagement
Workforce planning and redesign
Workforce development, digital skills and educational resource design
Conflict, facilitation, and mediation
Team development
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Introduction to QI 4 - Involving service users
Slide packs
Interview Skills
The compassionate learning organisation 1 - personal mastery
Introduction to film-making
Human Factors
Introduction to Flow, Demand and Capacity
Introduction to QI 2 - Measurement
Action Learning - what to consider
Career Planning
Compassionate conversations
Introduction to QI 1 - Introducing the improvement model and setting your aim
Negotiating and influencing
Capacity Planning
Systems Thinking
Managing Change Workshop - BEH
Compassionate Leadership
Universal Influencers
Change 2 - Human dimensions of change
Lean thinking methodology
Change 1 - Leading Change
Project Management 4 - Engagement
Confidence and Assertiveness
Project Management 2 - the role of the Project Manager
Conducting effective appraisals
Project Management 3 - An Introduction to Agile Project Management
Customer Care for the internal customer
Personal Impact and Presentation Skills Webinar Factsheet
Managing elective care - operational recovery
Online facilitation skills 5 - being brilliant on-line
Pathway Mapping
Improving the patient experience and customer care
Interview skills
Turbo charging your Power Point for online presentation
Presenting data effectively
Psychological safety in teams
Online facilitation skills 2 - Mastering the technology
Online facilitation skills 3 - designing an effective online session
Lean Thinking Methodology
Introduction to flow, demand and capacity
Window of Tolerance
Online facilitation skills 1 - what changes online?
Resilient people in compassionate organisations
Current members
Measurement for improvement
Compassionate conversations
Negotiation and influencing
Essentials of project management
Interview skills
Systems Thinking
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