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Quality and service improvement

Lean Thinking (TEST Fran)

The focus of this webinar is to provide participants with an understanding of the Lean Thinking Methodology so that they are better equipped to apply it to their workplace. If you don’t think it is possible to make dramatic improvements where you work, this workshop will challenge your assumptions. We will cover both the practical tools and also the critical place leadership plays in facilitating successful adoption.
 
 
Date Wednesday, 20 March 2024 17:30 PM - 18:30 PM
Where Details Online Online - MS Teams
User Details Members: Free
Level Details 1 hour webinar
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Radio111 people viewed this event
This event has already taken place, but you can watch the recording and download resources below.
This 2-hour interactive session will cover:
 
· Toyota’s twin pillars
· The 5 lean principles and the importance of their application
· The benefits of using the principles when redesigning services
· The importance of identifying “value” from a patient’s or staff perspective
· Value stream mapping,
· The benefits of one-piece flow over batching
· The role leadership behaviours have in delivering Lean.
 
 

This session is recommended for all staff who are interested in redesigning services and pathways for the benefits of patients and staff.

What our students say

This was a great webinar!

Joe Blunden

Lead facilitators

Caroline Dove

Caroline has been CEO of NHS Elect since 2003, building a team of amazing people to provide high quality, in-house support to healthcare organisations across the country, and developing leaders to enable them to deliver improved services. Caroline joined the NHS on the National Management Training Scheme and has spent her entire career working as a leader in the NHS. She worked mainly in acute hospitals in operational and strategic management, including as an Executive Director at Chelsea and Westminster Hospital. Caroline has a passion for supporting NHS staff in delivering better care for our patients. In the 1990s she led the operational development of the UK's first treatment centre and has supported leaders for over 20 years in learning, developing and mentoring.

Learning materials