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Management fundamentals

Compassionate conversations

We'll explore how to build upon the compassion we see every day in our workplaces and reflect on how we develop this into the deep connections that are at the heart of successful teamwork and collaboration.

Date Friday, 09 August 2024 10:00 AM - 11:00 AM
Where Details Online Online - MS Teams
User Details Members: Free
Level Details Suitable for all levels
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This event has already taken place, but you can watch the recording and download resources below.

Lead facilitators

Andy Mitchell

Andy is Assistant Director at NHS Elect and works across the AEC and Acute Frailty Networks.  Andrew has over 20 years’ experience in Urgent and Emergency Care, Acute Medicine and Critical Care within the NHS and internationally.

Andy initially developed his clinical career in a number of EDs as well as other acute and critical care areas, becoming a Service Lead and Advanced Nurse Practitioner.

Andy has previously developed and implemented a nurse-led AEC service and during his time with NHS ELect has worked with over 50 Trusts and other providers across the UK in optimising their SDEC offers. He has particular interests in Experience Based Design, nursing workforce and development, and Quality Improvement techniques.

In addition to his work at NHS Elect, Andy has undertaken interim strategy posts and provides consultancy to nursing agencies.  Andrew has been a visiting postgraduate lecturer in Emergency Practice and is passionate about promoting Advanced Nursing.

Eleanor Clarke

Eleanor is an independent consultant and qualified work-place mediator, executive coach, team coach and facilitator. She has worked in both the public and private sector. She started out in research and development before moving into service improvement and change management on behalf of public sector organisations, including the MOD, county councils and the civil service. Healthcare is her favourite working environment, and she has worked in primary and community care and arm’s-length bodies for the last 12 years. Switching from process to people development, Eleanor headed up a new Organisational Development service within an NHS Trust, which quickly became a trusted partner to senior leaders, team leaders and staff throughout the organisation. She continues to have a passion for creating value-based solutions to support a culture of compassion and inclusion. She squeezes in a bit of mediation too.