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Quality and service improvement

Improving frailty care

Improving care for frail older people is a shared challenge across the NHS. It calls for system thinking, joined-up working, and support that reflects the realities on the ground. This free taster session will give you an overview of the frailty support NHS Elect offers, while also introducing you to a useful analysis tool you can start exploring straight away.

We’ll look at the National Frailty Opportunity Identifier, a free, web-based tool updated monthly, which highlights potential opportunities across areas such as total bed days used by frail patients, readmissions and non-elective admissions. You can look at data at hospital, Trust, ICB or national level.

Date Wednesday, 17 December 2025 12:30 PM - 13:30 PM
Where Details Online Online - MS Teams
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Level Details Suitable for all levels
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What will you learn

• How NHS Elect can help you strengthen and develop your local frailty offer
• An introduction to the National Frailty Opportunity Identifier and its newest features
• How to explore key measures such as bed days, readmissions and non-elective activity
• Where to spot potential opportunities within your frailty pathway
• Practical tips to help you use the tool back in your own system

Who is this course for

  • Frailty leads and clinical teams working with older people
  • Operational managers and pathway leads involved in urgent and emergency care

Lead facilitators

Simon Conroy

Simon is an academic geriatrician, based in London. With colleagues, he has been awarded funding exceeding £19 million and has published over 230 peer-reviewed papers. He led the Acute Frailty Network in England (2015-2021) and now leads a range of national improvement collaboratives in conjunction with NHS Elect.

 

Simon’s ambition is to improve outcomes for older people living with frailty by embedding evidence based medicine into clinical practice (‘campus to clinic’ translational research). His research addresses different models of holistic and patient centred care, assessing feasibility as well as clinical and cost-effectiveness. His educational activities take an interdisciplinary perspective on developing and teaching knowledge locally (frailty services), nationally (BGS) and internationally (EUGMS & EAMA). Implementation of research findings into clinical practice is key, and best exemplified by work on the Silver Book and Silver Book II, the Acute Frailty Network and Specialised Clinical Frailty Networks.

Matt Tite

For the last 19 years Matt has spent most of his time directly supporting healthcare organisations, working with clinical staff, board members, directs and operational managers. Designing, promoting and supporting the delivery of products and services, such as the national analyst training programme (a 12 day course run over 6 months), the development of an improvement faculty in NHS Lothian and developing QI doctors in the Wessex Deanery, amongst many others. As an improvement analyst he has extensively enjoyed helping teams and individuals apply measurement for Improvement techniques within a variety of clinal areas to identify areas of concern / interest. This process includes, assisting teams gather the correct data and appreciate variation, and spot any signals from the ‘noise’ in the system. Linking this to return on investment principles is often a great tool to help with the change management. He has worked for the Acute Frailty Network (AFN) for the last 5 years, and SCFN for the last two years. He presents at all the national events, runs the measurement masterclasses and created the tools that the sites use to understand if they have made any improvement. He provides strategic advice on programme development and operational support to AFN and SCFN sites.