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Leadership development & OD

Resilient people and compassionate organisations

Resilient people can survive dysfunctional organisations and healthy team cultures can support exhausted people but with effort and insight we can create teams in which people know the combination of habits and behavioural factors that help them do their best work on a sustainable basis and leaders know how to build a culture that sustains resilience rather than depleting it. This session offered a simple four step process for auditing your environment to understand what’s currently helping and hindering your wellbeing; reflecting on your habits to identify strengths and weaknesses and using those insights to develop personalised programmes of personal and organisational development.

Date Wednesday, 28 January 2026 14:30 PM - 15:30 PM
Where Details Online Online - MS Teams
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Level Details Suitable for all levels
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Radio184 people viewed this event
This event has already taken place, but you can watch the recording and download resources below.

Lead facilitators

Richard Horner

Richard is an Associate at NHS Elect, working three days a week with the team and at a coffee shop in Reading he owns for the remaining two days.

He spends the majority of this time facilitating sessions on topics such as Resilience, Leadership, Teams and Difficult Conversations. Prior to joining NHS Elect, Richard worked with the London Ambulance Service NHS Trust where he qualified as a mediator. Prior to this, he managed a leadership programme for a university.

Richard's passion lies in helping people to improve their capacity for self awareness so they can help themselves to greater self leadership. He believes this ultimately leads to a greater capability for people awareness and better organisational leadership.  Richard uses techniques for better breathing, mindfulness and gratitude to improve the foundations of self awareness.

Catherine Turner

Cath joined NHS Elect as Associate Director in October 2022, helping to nurture the skills and confidence of NHS people learning to use Quality Improvement (QI).

Background

Cath first started as a part-time clinic receptionist during university (2001) and has been working in the NHS ever since! Cath loves helping others to learn and grow, and to make a difference together.

Experience

Cath is an Improvement Advisor and an Organisational Development Practitioner. She also mentors, providing 360 degree feedback, facilitating MBTI, coaching the Affina Team Journey, and applying Acceptance Commitment Therapy (ACT) in the workplace. Facilitating groups and teams is one of her favourite parts of the job – particularly Liberating Structures.

Recent accomplishments

Cath’s previous roles include Improvement Advisor at East London NHS Foundation Trust (ELFT) through the Covid pandemic. She supported QI coaches, developing virtual facilitation skills and working with service users to shape the future of services together. She was also Organisational Development Manager through the acquisition period at Frimley Health NHS Foundation Trust, with a focus on organisational values, staff engagement and building effective team-based working.

How she can help you

  • Quality Improvement – building capacity, capability and developing strategy and infrastructure, including service user involvement
  • Facilitation and workshop design
  • Personal development - through mentoring and 1:1 facilitation of the Health Care Leadership Model 360 degree feedback tool (via the NHS Leadership Academy)

What participants say

91%

of attendees would recommend this session to a colleague.

“Lots of useful information to reflect on, good to know how other people feel in different trusts across the UK.”