Quality and service improvement

Flow 2: How to reduce waits and delays

Part two of our webinar series, offers a proven approach to successfully reducing waiting times and improving flow.

When Thursday, 05 December 2024 10:00 AM - 12:00 PM

Where Online Online - MS Teams

Price Members: Free

Level Intermediate

71 people viewed this event

This event has already taken place, but you can watch the recording and download resources below.

Lead facilitators

Mike Davidge

Mike Davidge retired from the UK National Health Service in August 2017 which he originally joined in 1979 from the manufacturing industry. In the early 1980's he was jointly responsible for creating the first national performance indicators in England and between 1986 and 1992 pioneered reduced waiting times in England and Wales. He became the Analysis Director for the NHS Modernisation Agency in 2001 and left the MA in February 2005 to take up a role as Director of Analysis & Modelling within the Leeds health economy. He became Head of Measurement at the NHS Institute for Innovation and Improvement in 2009 until its closure in March 2013 when he obtained a post of Director with NHS Elect. He was also Senior Improvement Advisor for the 1000 Lives team in NHS Wales from 2008-2013 and then Head of Improvement Methodology in its successor, 1000 Lives Improvement until August 2015. He set up his own private company, M and L Partnership Ltd, in September 2012 to pursue invitations for work that were outside the scope of his NHS employment. He currently has clients in England, Wales, Scandinavia and Australasia.

Andy Mitchell

Andy is Assistant Director at NHS Elect and works across the AEC and Acute Frailty Networks. Andrew has over 20 years’ experience in Urgent and Emergency Care, Acute Medicine and Critical Care within the NHS and internationally.

Andy initially developed his clinical career in a number of EDs as well as other acute and critical care areas, becoming a Service Lead and Advanced Nurse Practitioner.

Andy has previously developed and implemented a nurse-led AEC service and during his time with NHS ELect has worked with over 50 Trusts and other providers across the UK in optimising their SDEC offers. He has particular interests in Experience Based Design, nursing workforce and development, and Quality Improvement techniques.

In addition to his work at NHS Elect, Andy has undertaken interim strategy posts and provides consultancy to nursing agencies. Andrew has been a visiting postgraduate lecturer in Emergency Practice and is passionate about promoting Advanced Nursing.

Resources

Flow 2: How to reduce waits and delays

Flow 2: How to reduce waits and delays

Lead facilitators

Mike Davidge

Andy Mitchell

Resources

Do you know someone who'd love this event?
Tell them about it...

Events

Online Courses

Resources

Slides and recordings

Our services

Using NHS Elect

Contact Us

Cookies on the NHS Elect website

Flow 2: How to reduce waits and delays

Lead facilitators

Mike Davidge

Andy Mitchell

Resources

Do you know someone who'd love this event? Tell them about it...

You may also like these events

Our services

Using NHS Elect

Contact Us

Do you know someone who'd love this event?
Tell them about it...