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Quality and service improvement

Happier Working Lives: Team tips

Over the past few years, healthcare professionals have been pushed to their limits and we face an epidemic of burnout amongst our teams. To help reverse this worrying trend, NHS Elect is working with teams to develop solutions that will help them thrive, not just survive. 

Date Wednesday, 01 April 2026 15:00 PM - 16:00 PM
Where Details Online Online - MS Teams
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Level Details Suitable for all levels
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What you’ll learn

  • What burnout is, why it happens, and how it affects teams
  • Practical steps teams can take to protect wellbeing and build resilience
  • Strategies to create healthier, more supportive working environments
  • How small changes in team culture can make a big difference
  • Ways to move from simply coping to genuinely thriving at work

Who is this webinar for?

  • Any NHS staff concerned about burnout in themselves or their teams
  • Managers and team leads wanting to create healthier workplace cultures
  • Teams looking for realistic, sustainable approaches to wellbeing
  • Individuals seeking tools to improve resilience and reduce stress
  • Anyone committed to helping colleagues thrive, not just get by

Lead facilitators

Robin Davis

Having worked in various senior NHS management roles, Robin combines a realistic outlook with the latest change management thinking to achieve results. He has a genuine understanding of the competing demands of operational health care management and the challenge of meaningfully engaging clinicians in quality improvement. He is an accomplished facilitator and enjoys the challenge of working with teams to bring about improvements for patients and staff. A graduate from the NHS management training scheme in 2002, he has an MSc in Health Care Policy and Management.

Robin leads the quality improvement faculty at NHS Elect and is passionate about supporting organisations to design and deliver organisation-wide QI improvement initiatives.  Robin is a trained coach and supports quality improvement coaches across the NHS.  Robin has supported hundreds of teams across the country and enjoys facilitating team away days, workshops and development sessions.  Having worked in the NHS since 1997, Robin understands the challenges NHS staff face and is excited to be leading the Happier Working Lives programme for NHS Elect, which uses quality improvement tools to improve working lives across the NHS. Robin is an expert facilitator with passion for service improvement, service redesign and coaching.

Joe Blunden

Joe is a multi-award winning marketing and communications specialist with over 15 years of experience across a range of industries. He has worked for the NHS for the past 10 years, including marketing, communications and engagement roles in both acute and community settings.

He is a compulsive learner and recently completed an MBA (Distinction), having gained a Professional Diploma in Marketing from the Chartered Institute of Marketing, a Diploma in Managing Digital Media and a degree in business.

Joe directed the successful campaign to get the NHS Choir to Christmas number one in 2015, raising over £300k for charity in the process. He also led NHS Voices in 2018, bringing together 30 celebrity singers to record a song for the NHS, which was made into a documentary by ITV.

Joe specialises in strategy development and digital communication and has extensive experience in PR, stakeholder engagement and campaign development.