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Quality and service improvement

Seven steps to measurement for improvement

You can't improve what you don't understand. Yet many NHS teams face challenges when it comes to measuring improvement, from deciding what to measure and collecting reliable data to demonstrating whether changes have actually made a difference.

In this practical webinar, you'll learn a straightforward seven-step approach to measurement for improvement. Discover how to choose meaningful measures, gather data you can trust and use it to make better decisions, track progress and demonstrate impact.

 

 

Date Tuesday, 27 October 2026 11:00 AM - 12:00 PM
Where Details Online Online - MS Teams
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Level Details Suitable for all levels
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What you'll learn

 

  • How to measure whether your improvement work is making a real difference
  • Which measures to use and how to avoid collecting unnecessary data
  • How to gather and interpret data with greater confidence
  • How to identify meaningful change and track progress over time
  • Common measurement pitfalls and how to avoid them
  • How to use data to support better decisions and drive improvement

 

Who is this webinar for?

 

NHS staff involved in quality improvement, service improvement, transformation or performance improvement work. It will be particularly useful for anyone responsible for measuring impact, evaluating change, using data to support decision-making or leading improvement projects within their team or organisation.

 

Lead facilitators

Mike Davidge

Mike Davidge retired from the UK National Health Service in August 2017 which he originally joined in 1979 from the manufacturing industry. In the early 1980's he was jointly responsible for creating the first national performance indicators in England and between 1986 and 1992 pioneered reduced waiting times in England and Wales. He became the Analysis Director for the NHS Modernisation Agency in 2001 and left the MA in February 2005 to take up a role as Director of Analysis & Modelling within the Leeds health economy. He became Head of Measurement at the NHS Institute for Innovation and Improvement in 2009 until its closure in March 2013 when he obtained a post of Director with NHS Elect. He was also Senior Improvement Advisor for the 1000 Lives team in NHS Wales from 2008-2013 and then Head of Improvement Methodology in its successor, 1000 Lives Improvement until August 2015. He set up his own private company, M and L Partnership Ltd, in September 2012 to pursue invitations for work that were outside the scope of his NHS employment. He currently has clients in England, Wales, Scandinavia and Australasia.

Sidney Beech

Sid joined NHS Elect in 2023 and has worked in both Acute and Community settings in the NHS in a range of roles including insights, patient safety, quality improvement and education. Sid is a member of the QI Faculty at NHS Elect and delivers a range of quality improvement training, workshops, strategy development and more.

Some of Sid’s recent accomplishments include leading on the national co-design of the Quality Coach Development Programme in partnership with 43 other healthcare leaders from across the UK and Ireland. This programme provides a national benchmark for QI coach capability building, and has been adopted throughout the country. Prior to this, Sid set up and delivered the first Master’s degree programme for Quality Improvement and Patient Safety in England, delivered jointly by Northampton General Hospital and the University of Northampton. As well as a Senior Lecturer for this programme, Sid also acted as a Visiting Lecturer to the Leicester Medical School for the Patient Safety Curriculum.

Sid has a passion for systems improvement and is currently leading on a national project to co-create a Systems Improvement Practitioner programme. This work builds on the significant demand for support around systems improvement across the UK and is supported by the Health Foundation’s Q Exchange programme 2024.