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Quality and service improvement

Introduction to Quality Improvement 1 - introducing the model for improvement

Module one in this series of five one hour webinars will introduce you to the Model for Improvement and provide you with advice and guidance for creating an effective aim for your improvement project.

Date Wednesday, 07 June 2023 14:30 PM - 15:30 PM
Where Details Online Online - MS Teams
User Details Members: Free
Level Details 1 hour webinar
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This event has already taken place, but you can watch the recording and download resources below.

Lead facilitators

Robin Davis

Having worked in various senior NHS management roles, Robin combines a realistic outlook with the latest change management thinking to achieve results. He has a genuine understanding of the competing demands of operational health care management and the challenge of meaningfully engaging clinicians in quality improvement. He is an accomplished facilitator and enjoys the challenge of working with teams to bring about improvements for patients and staff. A graduate from the NHS management training scheme in 2002, he has an MSc in Health Care Policy and Management.

Robin leads the quality improvement faculty at NHS Elect and is passionate about supporting organisations to design and deliver organisation-wide QI improvement initiatives.  Robin is a trained coach and supports quality improvement coaches across the NHS.  Robin has supported hundreds of teams across the country and enjoys facilitating team away days, workshops and development sessions.  Having worked in the NHS since 1997, Robin understands the challenges NHS staff face and is excited to be leading the Happier Working Lives programme for NHS Elect, which uses quality improvement tools to improve working lives across the NHS. Robin is an expert facilitator with passion for service improvement, service redesign and coaching.