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Human factors and ergonomics

We help organisations to optimise their workplace for safety, comfort, and efficiency. If you need guidance integrating and applying human factors and ergonomics within your system or organisation, we can assist.

We have extensive experience designing and delivering a range of training and education programmes which bring human factors to life and a track record of supporting the integration of human factors thinking into the NHS at national, regional and organisational level.

What are human factors?

Human factors and ergonomics principles are known to optimise human well-being and overall system performance while enhancing safety.

Many big industries, including manufacturing, transport, and healthcare are investing in this scientific, evidence-based discipline. Understanding what supports or hinders your staff, and creating processes and environments that are centred around them, can result in many benefits for your organisation.

What we can help you achieve

Integrating human factors within your organisation has many benefits, such as: 

Enhanced outcomes

By optimising the work environment and processes


Through improved efficiency and safety

Better quality of care

Improved experiences for both patients and staff

How we work with you

Our team have significant experience of working with partners in the NHS, social care and third sector. We can work with you to create an:

Integrated approach

From board members to front-line staff we can support you to integrate human factors and ergonomics science into your everyday practice and assess impact.

Effective application

We'll show you how to effectively apply human factors and ergonomics methodologies in the design of care settings and new ways of working, including the Systems Engineering Initiative for patient safety (SEIPS).

Build capability

We can build capability in your organisation by designing bespoke training programmes, incorporating concepts of system thinking and learning from patient safety incidents.

Find out about our team

We’re lucky to have a great team of people behind the scenes at NHS Elect. Our team includes seasoned healthcare professionals, senior leaders, and subject-matter experts.
Learn more about our team 

Get in touch

Please get in touch if you’d like to find out more about our human factors and ergonomics services.