Skip to main content
Search IconSearch
nhs elect

Our strategy

Find out about our strategy for 2024-26 and how we plan to help you thrive working in health and care.

Our mission is simple: We want to improve the quality of care delivered to service users, primarily in the UK and NHS, by supporting systems, organisations and their people to develop sustainably.

Our focus

For our mission to be successful, we will focus on three key areas, which are all underpinned by increasing our usage of technology and digital.

Future planning

Remaining client and future focused

  • Defining our NHS Elect organisation-wide offer and increasing external awareness of it
  • Having visibility of our clients, programmes and commissioned services
  • Performing regular horizon scanning
  • Triaging future work offers effectively
  • Future proofing our existing offers
  • Collecting and regularly reviewing our client feedback and experience

Ways of working

Enhancing our ability to deliver

  • Understanding where current processes or infrastructure are ineffective/inefficient and update them
  • Standardising our internal processes or infrastructure where beneficial
  • Agreeing our approach for managing cross-team working
  • Reviewing our organisational governance structures and processes

Our people

Ensuring we are a thriving team

  • Understanding what individuals and teams want and need, and doing our best collectively to make it happen
  • Making sure people are informed and consulted in our future direction
  • Planning our future workforce requirements
  • Standardising our recruitment approach
  • Providing visibility of career development opportunities

Who we are

Find out more about our team behind the scenes who are working hard to make our mission successful. Our team includes seasoned healthcare professionals, senior leaders, and subject-matter experts.

Read about our team >

Our services
Using NHS Elect
Contact Us
020 3925 4851
info@nhselect.org.uk
LABS Hogarth House
136 High Holborn
Holborn
LONDON WC1V 6PX
© 2024 NHS Elect. All rights reserved.