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Leading Digital Transformation Programme

Are you leading a digital transformation programme but feel out of your depth? With growing demand to use digital technology in the NHS, more staff are being asked to lead digital transformation programmes without any formal training or support.

Our six-module online programme will help you develop the skills and confidence to deliver effective digital transformation programmes in the NHS. It will cover the full process, including how to address common barriers, such as resistance to change, stakeholder engagement and digital literacy.

Find out more about the programme, full course dates and the cost below.

Submit an expression of interest

Our specialist team can also support you end-to-end from strategy, discovery and design through to implementation and evaluation, to ensure an effective workforce digital transformation that ultimately improves productivity and retention.

Tailored

This isn't a generic course, it's made specifically for NHS staff

Practical

Work with others to challenge your thinking using real case studies

Targeted

We'll cover the barriers that NHS staff, like you, said they need the most support with

Why is this programme important?

Despite digital technology being identified as a key theme for achieving the NHS’ 10-year plan, the Darzi report noted that to date, the NHS has struggled to “fully realise the benefits”.

According to research by The Health Foundation (2024), the potential impact of digital technology in healthcare is highly dependent on the effectiveness of the implementation. With a growing demand to use digital technology in the NHS, more and more clinical and non-clinical staff are being asked to lead digital transformation programmes, often without specific training in the area, and as part of their existing role.

A recent poll, conducted by NHS Elect, found that of 238 NHS staff who lead digital transformation programmes in the NHS, 61% rated their proficiency in digital transformation as ‘Beginner’ or ‘Novice’, 31% as ‘Intermediate’, and only 7% as ‘Advanced’ or ‘Expert’.

About the programme

What can you expect from the programme?

The programme is split into six modules led by our digital transformation specialists, Ella Nuttall (Strategy and Implementation), Claire Wroe (Clinical) and Tania Shetty (Programme Management).

As this is a practical programme, we invite you to bring a real-life case study, so that you can apply your learning each week.

Each module will include:

  • A live two-hour interactive learning session, where you'll learn the knowledge and skills required for effective digital transformation.
  • A one-hour working group session with 6-8 people, where you can discuss your case study. The aim is to form a community of practice, working with other participants to help shape and challenge each other's thinking, as well as collectively share outputs and experience.
  • Elements of self-directed learning, including from publications, websites, videos and podcasts.

Find out more about the content you'll cover below.

How much will the programme cost?

The entire programme is £1,200 per person.

Alternatively, staff working at member organisations may be able to use 4 tokens towards the cost of this programme, subject to approval from your account lead.

Who is this programme for?

Any individual or team (clinical or non-clinical) working in health and social care who is responsible for implementing a digital technology, at a local, regional or national level.

Programme dates

Please note, the programme has been designed with the expectation that participants attend all the sessions.

September to November 2025
  • Module 1: Wednesday 17 September 2025 - 10am to 1pm
  • Module 2: Wednesday 1 October - 10am to 1pm
  • Module 3: Wednesday 15 October 2025 - 1pm to 4pm
  • Module 4: Wednesday 29 October 2025 - 10am to 1pm
  • Module 5: Wednesday 12 November 2025 - 10am to 1pm
  • Module 6: Wednesday 26 November 2025 - 10am to 1pm

Programme content

Module 1: Define

Defining your programme.

Define at the start of a programme what is needed to ensure it is setup for strategic success: 

  • Create a compelling story for the programme  
  • Understand the programme’s stage of expansion and product development  
  • Define the programme purpose, aim and SMART objectives  
  • Map the stakeholders, to be able to inform your communication and engagement approach 
Module 2: Setup

Setting up your programme.

Set up project management to ensure a programme runs efficiently and effectively:  

  • Develop a roadmap that articulates and guides your programme approach  
  • Understand how to setup different project management methodologies and tools  
  • Build a governance structure and reporting flow that ensures transparent and efficient decision making  
  • Tailor your stakeholder engagement and communication plan effectively 
Module 3: Identify

Identifying the change required.

Identify the operational process changes required, and pre-empt the impact of change:  

  • Process map the current and desired future states  
  • Identify the areas of change and extent of change for desired future state  
  • Use existing models and frameworks to consider potential barriers and enablers when implementing digital technology 
Module 4: Design

Designing your implementation approach.

Design an implementation approach with key considerations, and understand the pros versus cons associated with different approaches:  

  • Understand different learning styles to design effective, inclusive education  
  • Consider how humans naturally react to change and reflect on resistance to change  
  • Co-design implementation initiatives to drive adoption, addressing barriers and enablers previously identified  
  • Define participant selection and prioritisation criteria for implementation  
  • Design for scale-up and spread 
Module 5: Evaluate

Evaluating your programme.

Evaluate a programme's success and what can be measured:  

  • Plan and design an evaluation approach, selecting the right programme measures  
  • Explore how to collect, sort and analyse data, ready for visualisation and communication  
  • Tailor visualisation to effectively communicate data to different stakeholders 
Module 6: Look beyond

Looking beyond programme end.

Consider what to do at the end of a programme and the ‘what next’:  

  • Understand the key principles of closing down a programme effectively  
  • Tell your programme story, exploring strategies for effectively communicating your programme outcomes and key learnings to stakeholders  
  • Reflect on the lessons learnt to inform future programmes  
  • Recognise the importance of post-programme ambitions 

Submit an expression of interest

Please complete our short form to express your interest for the Leading Digital Transformation Programme. We will respond with next steps and further information on how to secure your place.

Submit an expression of interest

 
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