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Conflict, facilitation and mediation

Conflict at work manifests itself in many forms. It can have devastating consequences for individuals, teams, and services, resulting in stress, sickness, and in some cases resignation. It can get in the way of people feeling happy and productive, playing to their strengths, and experiencing positive wellbeing.

Our team has first-hand experience of supporting managers, individuals, and teams to address workplace conflict and relationship breakdown.

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What we can help you achieve

Through facilitated structured conversations, one-to-one coaching or in some cases mediation, we can help unpick the underlying causes of conflict, and take people through a process of exploration, insight and understanding, healing and mutual problem solving, individual undertakings and action.

How we work with you

Every situation is unique, so we always work with you to create something tailored to your needs. With over 20 years of experience in working with individuals and teams in conflict, here are some of the ways we can assist you.


Facilitate conversations between individuals and teams, when conflict is creating frictionimpacting team working and services to patients. 


Coach people experiencing relationship difficulties to understand their triggers and identify what they need to make things better.


Clear evidence-based framework for assessing and improving team effectiveness.


Provide third-party mediation when appropriate, from accredited and experienced mediators.


Understand the conditions and system pressures which create conflict between individuals and teams.

Find out about our team

Our team offers bespoke consultancy services across an array of areas. We have over 20 years of experience working with healthcare organisations. We’re lucky to have a great team of people behind the scenes at NHS Elect. Our team includes seasoned healthcare professionals, senior leaders, and subject-matter experts.
Learn more about our team 

Get in touch

Our team offers bespoke consultancy services to both members and non-members across an array of areas. If you are interested in bringing an idea to life or doing something differently - get in touch.