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Free courses

Free for all staff at member organisations. Over 13,000 people took advantage of our certified training last year.

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Finding the time to learn can be hard, so take our self-directed courses whenever it’s convenient.

At your own pace

Courses are split into bitesize modules so you can pause and continue anytime.

Courses

20
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Communication and engagement
Communication skills
Learn to improve your communication skills and enhance your professional and personal life.
Clock Icon 3 Hours
Course Icon 6 modules
Event Icon Beginner
Communication and engagement
Designing effective surveys
Learn how to create impactful surveys that will help you understand other people.
Clock Icon 1 Hours
Course Icon 4 modules
Event Icon Intermediate
Management fundamentals
Chairing meetings effectively
Learn how to chair meetings more effectively, both online and offline.
Clock Icon 2 Hours
Course Icon 4 modules
Event Icon Intermediate
Leadership development and OD
Resilience
Learn about factors that affect resilience and how to give yours a boost.
Clock Icon 2 Hours
Course Icon 7 modules
Event Icon Beginner
Communication and engagement
Sending effective emails
Learn how to send effective emails that will help you get what you need and want.
Clock Icon 1 Hours
Course Icon 5 modules
Event Icon Beginner
Management fundamentals
Successful time management
Learn how to manage your time more effectively and take the pressure off yourself.
Clock Icon 2 Hours
Course Icon 8 modules
Event Icon Intermediate
Communication and engagement
Stakeholder mapping
Learn how to map your stakeholders to improve engagement and communication.
Clock Icon 2 Hours
Course Icon 6 modules
Event Icon Intermediate
Management fundamentals
SWOT analysis
Learn how to carry out a SWOT analysis for your plan or strategy.
Clock Icon 1 Hours
Course Icon 3 modules
Event Icon Beginner
Management fundamentals
A brief intro to AI
Learn what artificial intelligence (AI) is and how it can enhance your life.
Clock Icon 1 Hours
Course Icon 6 modules
Event Icon Beginner
Communication and engagement
Telling powerful stories
Learn how to use stories to enhance your communication.
Clock Icon 2 Hours
Course Icon 6 modules
Event Icon Intermediate
Management fundamentals
Report writing
Unlock the power of effective report writing through this introductory course.
Clock Icon 3 Hours
Course Icon 5 modules
Event Icon Suitable for all levels
Management fundamentals
Minute taking
Excel in the art of minute taking through this two hour course.
Clock Icon 2 Hours
Course Icon 4 modules
Event Icon Beginner
Management fundamentals
Online facilitation
Become a confident online facilitator using our practical tips and techniques.
Clock Icon 7 Hours
Course Icon 8 modules
Event Icon Suitable for all levels
Quality and service improvement
Measurement for improvement
How to apply the 7 steps to measurement to your own improvement projects.
Clock Icon 4 Hours
Course Icon 6 modules
Event Icon Suitable for all levels
Communication and engagement
Intro to marketing
Find out how to create a marketing plan for an NHS service, department or organisation.
Clock Icon 8 Hours
Course Icon 6 modules
Event Icon Beginner
Communication and engagement
Experience based design
Design better services by learning how to use Experience Based Design.
Clock Icon 4 Weeks
Course Icon 4 modules
Event Icon Suitable for all levels
Communication and engagement
Social media for the NHS
Learn how to use social media to enhance the experiences of staff and patients.
Clock Icon 5 Hours
Course Icon 7 modules
Event Icon Beginner
Quality and service improvement
Intro to quality improvement
Find out how QI can help you improve the service for staff and patients.
Clock Icon 4 Hours
Course Icon 6 modules
Event Icon Beginner