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Communication and engagement

Communication skills

Boost your interpersonal effectiveness with this online course. Dive into the seven key principles of communication, learn how to get to the point clearly, and appreciate the importance of active listening.

You will also explore techniques to persuade others effectively and understand the emotional dimensions of communication. This course is perfect for anyone looking to improve their personal and professional interactions. Enhance your communication prowess and connect better with others.

Duration Details 3 Hours
Course Icon 6 Modules
Event Icon Beginner
User Details Anyone who communicates as part of their role
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What you'll learn

  • Seven key principles of communication
  • How to get to the point
  • The importance of active listening
  • How to persuade other people
  • The emotional side of communication

Who is this course for

This course is suitable for anyone who wants to improve their communication skills.

Facilitators

Joe Blunden
Director of Communications and Engagement

Joe is a multi-award winning marketing and communications specialist with over 15 years of experience across a range of industries. He has worked for the NHS for the past 10 years, including marketing, communications and engagement roles in both acute and community settings.

He is a compulsive learner and recently completed an MBA (Distinction), having gained a Professional Diploma in Marketing from the Chartered Institute of Marketing, a Diploma in Managing Digital Media and a degree in business.

Joe directed the successful campaign to get the NHS Choir to Christmas number one in 2015, raising over £300k for charity in the process. He also led NHS Voices in 2018, bringing together 30 celebrity singers to record a song for the NHS, which was made into a documentary by ITV.

Joe specialises in strategy development and digital communication and has extensive experience in PR, stakeholder engagement and campaign development.

Learning materials

  • Videos and presentations
  • Links to additional resources
  • Activities to check learning
  • A certificate of completion

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