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Quality coach development programme

The Quality Coach Development Programme (QCDP) is an exciting opportunity for individuals and teams to develop and strengthen their skills around QI and QI coaching. Find out more about the programme and its benefits below.

Registration is now open for the following cohorts:

  • September 2024 (cohort 4)
  • January 2025 (cohort 5)

About the programme

The programme brings together the concepts of coaching, facilitation, improvement, measurement, the psychology of change, and much more. The materials have been designed and developed by a dedicated group of national subject matter experts from across the QI community in the UK and Ireland.

The QCDP offers a broad range of possible benefits to an organisation, including improved outcomes, experience of care, staff experience, increased retention, and a culture of continuous improvement. You can find out more about the programme and why you should consider joining it in the programme guide.

Download our applicant guide to find out more >

Who is it for?

This programme is initially offered as a train-the-trainer programme and is aimed at those who work in QI roles or who teach quality improvement within their organisation. The aim is that by joining this programme, individuals will be able to return to their organisation with the know-how to deliver a local cohort.

The train-the-trainer programme includes:

Eight taught lessons

Mentorship from our QI faculty

Coaching circles

Support for a QCDP delivery plan

What does the programme cost?

This programme is available to staff at both member and non-member organisations. The cost for staff at member organisations is either six tokens or £1,800 per participant, subject to approval from your account lead. 

Staff at non-member organsiations can join this programme for £2,000 per person.

Find out more about sessions we run for the Quality Coach Development Programme, as well as dates for your diary. We will kickstart the next two groups with a welcome session as follows:

Cohort 4 start: 30th September 2024

Cohort 5 start: 20th January 2025

Session 1

Cohort 4: 3rd October 2024
Cohort 5: 23rd January 2025

  • How QI relates to other change approaches, such as audit, research, transformation etc.
  • The fundamental skills and knowledge every coach needs such as GROW coaching, coaching an aim and the common challenges in coaching QI.
Session 2

Cohort 4: 17th October 2024
Cohort 5: 6th February 2025

  • How to contract as a coach and a first go at coaching.
Session 3

Cohort 4: 31st October 2024
Cohort 5: 27th February 2025

  • How to foster good relationships within teams.
  • How Liberating Structures can support good and fair participation in group discussion.
Session 4

Cohort 4: 14th November 2024
Cohort 5: 13th March 2025

  • Context, culture, and sustainability, and how contextual factors can make or break QI work.
Session 5

Cohort 4: 28th November 2024
Cohort 5: 27th March 2025

  • Strategies to advocate for better inclusion and engagement of patients.
  • Coaches are also given the chance to individually teach a technical concept.
Session 6

Cohort 4: 5th December
Cohort 5: 24th April

  • How to use data to support teams, breaking down measurement into easy, practical methods.
  • How to use Statistical Process Control (SPC) charts, a common feature of many providers’ reports, as well as improvement work.
Session 7

Cohort 4: 16th January 2025
Cohort 5: 8th May 2025

  • How to apply an evidence-based model to support behaviour change, and how to use a simple model for framing resistance to change.
Session 8

Cohort 4: 30th January 2025
Cohort 5: 29th May 2025

  • How to use change concepts and creative thinking to promote new ideas to tackle a problem.
  • Next steps as a coach.
  • Preparation for the final assessment (where applicable).

Register your place

Please complete our short registration form to secure your place for the next QCDP cohort. If you have any questions, drop us an email at qi@nhselect.org.uk