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Management fundamentals

Minute taking

Effective minute taking is crucial to capture the key points, decisions, and actions during meetings. You'll learn valuable techniques to create clear and coherent minutes that reflect the meeting's objectives and facilitate efficient follow-up actions.

This course includes practical exercises, real-life examples, and valuable tips to enhance your minute taking skills. By the end, you'll have the confidence and expertise to produce professional minutes that effectively communicate the outcomes of any meeting.

Duration Details 2 Hours
Course Icon 4 Modules
Event Icon Beginner
User Details Minute takers
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What you'll learn

  • What are minutes?
  • Key things to include when taking minutes
  • How to work with your chair
  • Tips for taking minutes online

Who is this course for?

Whether you're a beginner looking to enhance your note-taking abilities or an experienced professional seeking to refine your techniques, this course is suitable for individuals from all backgrounds.

Facilitators

Caroline Dove
CEO

Caroline has been CEO of NHS Elect since 2003, building a team of amazing people to provide high quality, in-house support to healthcare organisations across the country, and developing leaders to enable them to deliver improved services.

Caroline joined the NHS on the National Management Training Scheme and has spent her entire career working as a leader in the NHS. She worked mainly in acute hospitals in operational and strategic management, including as an Executive Director at Chelsea and Westminster Hospital. Caroline has a passion for supporting NHS staff in delivering better care for our patients. In the 1990s she led the operational development of the UK's first treatment centre and has supported leaders for over 20 years in learning, developing and mentoring.

Joe Blunden
Director of Communications and Engagement

Joe is a multi-award winning marketing and communications specialist with over 15 years of experience across a range of industries. He has worked for the NHS for the past 10 years, including marketing, communications and engagement roles in both acute and community settings.

He is a compulsive learner and recently completed an MBA (Distinction), having gained a Professional Diploma in Marketing from the Chartered Institute of Marketing, a Diploma in Managing Digital Media and a degree in business.

Joe directed the successful campaign to get the NHS Choir to Christmas number one in 2015, raising over £300k for charity in the process. He also led NHS Voices in 2018, bringing together 30 celebrity singers to record a song for the NHS, which was made into a documentary by ITV.

Joe specialises in strategy development and digital communication and has extensive experience in PR, stakeholder engagement and campaign development.

Learning materials

  • Videos and presentations
  • Activities to reinforce learning
  • Links to additional resources
  • A certificate of completion