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Leading in complexity and systems workshop overview

Delegates are encouraged to explore complexity in health and care systems. Exploring the relationship between macro, and micro level, for their respective ICB/ICS or organisation’s service and team.

Delegates will be continuously encouraged to think holistically, identifying the critical uncertainties, and what this means in terms of possible futures, the impact on the health and care system they operate within, the skills and competencies required, as well as the conversations that are needed to increase the chance of success. Recognising that in complex, and uncertain times, ambiguity creates different, typically inciteful perspectives. Highlighting therefore the importance of seeking and understanding these different and multiple perspectives to plan, test and deliver system change. Highlighting the importance of not applying linear solutions to complex, uncertain, and or ambiguous problems. Please note, this workshop can only be booked for teams and organisations.

Content

By the end of this session, delegates will have a gained:

  • A clear understanding of complexity, uncertainty, and ambiguity from systems, organisational, and healthcare perspective
  • The importance of when to apply diagnostic interventions, versus dialogic (creating a space for reflections, and conversation that build a shared purpose, more collaborative understanding, and promote cultural change), and hybrid approaches
  • A deeper understanding of the nature of complex and messy problem situations and how they can be tackled
  • A system-wide perspective, and how to approach problems across traditional system barriers, and the interconnected nature of decision making across the healthcare system 

Who is this session for?

This session is ideally suited for:

  • Senior leaders and Programme Managers in the organisation looking to gain a broader understanding of how to deal with complexity in their roles and the wider NHS.
  • Aspiring leaders looking to develop a broaden their understanding of complexity and systems.
  • Leaders seeking innovation and/or creativity within their teams, departments, organization, and healthcare system and those leading large-scale change and transformation programme.
  • Seeking to work more effectively with colleagues and communities in developing services across integrated care systems. 

Book this workshop

Please get in touch if you would like to book training and development for your team or organisation, and we'll be happy to discuss your requirements. If you want to pay for services using membership tokens, we will need approval from the lead member at your organisation.

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