If Disney ran your hospital..... by Fred Lee

Sue has 30 years of operational, strategic and board experience in the NHS, largely in London and the East Midlands. She is passionate about developing young people and promoting diversity in the NHS. Sue has an MBA (distinction), specialising in marketing and is a CIM Chartered Marketer. Sue is an editorial board member for the Journal of Patient Experience (SAGE) and has presented at Warwick Business School, the Institute of Directors and the 2020 Arab Health Congress. Sue holds the ILM Level 7 Diploma in Executive Coaching and Mentoring, is a member of the Association for Coaching and is passionate about coaching and mentoring colleagues from all backgrounds and disciplines in the NHS and is also keen on researching and testing use of AI in coaching. In 2024, Sue has been recruited to sit on the selection panel for the prestigious Oxford University & Ellison Institute of Technology (EIT) Ellison Scholars programme to find and fund students who will help solve some of humanity’s most challenging and enduring problems.

Leanne has worked in healthcare settings across the NHS in England, Wales and internationally. An Alumna of the NHS Graduate Management Training Scheme, she has a Masters (MSc) in Health & Public Leadership. She is an MBTI Practitioner and an EMCC Global accredited Coach.

As an operational manager, she has worked largely with challenged services and teams; leading turnaround and improvements. Leanne led her teams at her Trust in London through the Covid-19 pandemic, whilst also delivering significant improvements in staff morale, sickness absence and retention and a Trust wide digital transformation programme. Leanne was the Trust’s operational lead for the Covid-19 Vaccine Programme and SRO for SW London Mortality Management.

She completed a Global Health Research Fellowship in London; a QI Leadership Fellowship in South Africa, working with leaders including their Health Minister to improve clinical leadership development across the Country; and is currently the Partnership Lead for an HEE programme in Africa.

Sally started her career as an NHS General Management Trainee in 2006, gaining an MSc in Healthcare Leadership and Management as part of this programme. She has worked in various operational management roles across mental health and acute services since then, mainly in London teaching hospitals. More recently she was the Associate Director for Surgery, Theatres, Anaesthetics and Critical Care at Frimley Health NHS Foundation Trust, successfully leading those services through the Covid pandemic surges and elective recovery phases. Sally is a qualified coach and has training in Quality Improvement methodology.

Sally supported the opening of the Heatherwood Hospital as a state of the art orthopaedic and opthalmology elective centre at Frimley Health and increased Critical Care capacity permanently as part of the post-Covid response. Her leadership and coordination of surgical services at Frimley saw some of the first 'green pathway' elective patients treated outside of London in a Covid-safe environment against a backdrop of her Trust treating the 4th highest level of Covid patients in the country.

Sally has completed the Nye Bevan Programme and she is a MBTI Step I and Step II qualified facilitator. She also has a Post-Grad Diploma in Organisational Development Practice.