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Quality and service improvement

Building an adaptable organisation and team. A book club exploring Kotter's latest research

Discover how to shift from managing episodic change to building organisations and teams that are inherently adaptable. Kotter's Gaurav Gupta, co-author of CHANGE: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, will share insights on designing systems that encourage adaptation, building the skills to meet the pace of uncertainty, and fostering cultures that build empathy and lean into the possibility in change. 

Date Wednesday, 23 April 2025 14:00 PM - 15:00 PM
Where Details Online Online - MS Teams
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Lead facilitators

Leanne Saddler

Leanne has worked in healthcare settings across the NHS in England, Wales and internationally. An Alumna of the NHS Graduate Management Training Scheme, she...

Catherine Turner

Cath joined NHS Elect as Associate Director in October 2022, helping to nurture the skills and confidence of NHS people learning to use Quality...

Resources