We’ll explore what OD really means, where it came from, and why it matters today. You’ll get to grips with key OD competencies and reflect on your personal role using the idea of ‘self as instrument’.

This session focuses on personal and organisational values, and how these influence culture. You’ll learn how to navigate disagreement and support the development of constructive conflict in teams. It will include an introduction to Edgar Schein’s influential work on understanding culture to effect change.

A relaxed online check-in to reflect on what you’ve learned so far, ask questions, share progress, and hear from your peers and facilitators.

Change is everywhere, but how do we make it stick? This day covers the history and psychology of change, balancing head and heart, and applying practical change models in real-world NHS settings.

Learn how to adapt your leadership and communication style to get the best from different people. You’ll explore working styles, agile leadership, active listening, coaching (GROW model), and the building blocks of great facilitation.

A second opportunity to reconnect, reflect on your learning journey, and troubleshoot any challenges with support from the group and OD faculty.

Great OD practitioners communicate with clarity and influence. This interactive session helps you build presence, confidence, and storytelling skills to bring your messages to life and inspire change.

A one-to-one conversation with an experienced OD mentor to reflect on your development, explore future career steps, and receive personalised guidance tailored to your needs.

Managing Director - Membership

Jim joined NHS Elect in 2004 and has since developed a strong focus on organisational development, specialising in facilitation, leadership development, and cultural change. He holds an MSc in Organisational Development from Roffey Park and is an ACAS accredited mediator. Jim brings a deep understanding of the NHS, built on earlier roles in general management, joint ventures, and service redesign. His current work includes supporting NHS teams working on issues of group effectiveness, wellbeing, conflict, fostering high trust/high accountability cultures, and navigating complex change with clarity and compassion.

Director

Mark is an experienced organisational development practitioner with a background in commercial leadership and systems thinking. He began his career introducing kaizen practices in the automotive industry and later supported major infrastructure and utility projects, including a successful management buyout. With a master’s-level qualification in OD, Mark brings particular expertise in complexity, power dynamics, trust, and influence. He now supports NHS teams to navigate change, build effective relationships, and create more integrated, values-driven ways of working.

Associate Director

Eleanor is an experienced organisational development consultant, facilitator, and qualified workplace mediator and coach. With a background in change management and service improvement across public sector organisations, she has spent the last 12 years focused on OD within the NHS. Eleanor led a successful OD service in a Trust, supporting leaders and teams at every level. She’s passionate about creating values-driven, compassionate cultures and continues to support NHS organisations with inclusion, leadership, and team development.

Associate Director

Rajni is an experienced organisational development practitioner with a background in occupational psychology and psychotherapy. She has led OD work across the NHS, local government, and private sector for nearly 20 years, specialising in relational approaches to change, leadership and team development. Known for her warmth, insight and ability to create safe spaces, Rajni brings a values-led, “inside-out” approach, helping individuals, teams and organisations reflect, adapt, and grow with authenticity, purpose, and humanity.