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QI support

We have supported hundreds of teams across the county to improve the services they provide.
In addition to the standalone training workshops that are shown here, the QI Team also deliver bespoke QI development programmes.
QI practitioner programme
Our 4-module QI practitioner programme provides both clinical and non-clinical colleagues with the practical skills required to design and implement more efficient patient-centred services.
QI leader programme
Our 4-module QI leader programme uses a combination of interactive training workshops, peer-to-peer support and action learning to explore how to support, encourage and enable improvement. 
Online and in person
We are happy to deliver programmes in person, and can also provide sessions online using MS Teams. Blended options are also available to meet your learning needs.

Additional QI services

The QI team can also offer additional bespoke services to meet your needs.
Rapid improvement events
An intensive intervention with teams to test and implement changes over two weeks to improve issues with flow and capacity.
QI strategy development
Supporting organisations in reviewing and developing their overall approach to QI and associated strategies.
Process mapping
Mapping and understanding current processes, identifying waste and opportunities for releasing time and resources in order to improve.
Service user engagement
Facilitating service user involvement in quality improvemenet initiatives through both training and a range of hands on support.

Benefits of working with us

Our experienced team can deliver a range of benefits for individuals, departments, organisations and health systems, including:

  • Helping to create and sustain a QI organisational culture
  • Enabling the delivery of meaningful change by staff
  • Supporting staff to manage demand and capacity more accurately
  • Involving patients in QI and Improving patient feedback
  • Creating more effective and skilled staff and teams 
“It was really great to work with the team. They designed and delivered an excellent workshop for us that was well received by the group. They are so professional and enthusiastic and made the training enjoyable and interesting for all participants.” 
Jo Gahan Deputy Director of Operations East Sussex Healthcare NHS Trust
Upcoming QI events
QI webinar videos
Intro to QI online course

Find out more about our QI support

To find out more about our QI programmes and other bespoke services, please contact Robin Davis, our QI workstream lead.

Email Robin
If you are looking for more extensive support in a particular area, our national improvement networks could be beneficial. Members of NHS Elect receive a 10% discount on each of the following:
Frailty Networks

We deliver a range of programmes to support participating organisations to rapidly adopt best practice and improve services for older people with frailty. These include our System Wide Frailty Network, Perioperative Care for Older People undergoing Surgery (POPS) Network, Pre-Hospital Frailty Network, Specialised Clinical Frailty Networks and our Acute Frailty Network Optimiser programme.

Get in touch
Ambulatory Emergency Care (AEC) Networks

We also deliver a range of programmes to help participating organisations improve delivery of same day emergency care, including the AEC accelerator programme, Surgical AEC Network and our new Rebuilding your SDEC programme, which launched in July 2022.

Get in touch
Additional support programmes

We are also commissioned to run bespoke programmes of support to accelerate improvement activity, including our new Learning & Education Network.

Get in touch

You might be interested in these resources

QI & Measurement
Lean Thinking Methodology
May 11 2023
QI & Measurement
Change 1 - Leading change
Jun 01 2023
QI & Measurement
Human Factors - Advanced
Jun 14 2023
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