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Communication and engagement

Sending effective emails

Enrol on this course to master the art of clear and concise communication. Discover strategies for crafting impactful emails, from starting strong to maximising clarity and brevity.

Learn techniques to enhance readability and understand the critical role of proofreading in ensuring your message is understood as intended. This course is essential for anyone looking to improve their email effectiveness in professional or personal contexts.

Duration Details 1 Hours
Course Icon 5 Modules
Event Icon Beginner
User Details Anyone who sends emails regularly
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What you'll learn

  • Getting off to the best start
  • How to maximise clarity and brevity
  • How to enhance readability
  • The importance of proofreading

Who is this course for

This course is suitable for anyone who writes emails on a regular basis.

Facilitators

Joe Blunden
Director of Communications and Engagement

Joe is a multi-award winning marketing and communications specialist with over 15 years of experience across a range of industries. He has worked for the NHS for the past 10 years, including marketing, communications and engagement roles in both acute and community settings.

He is a compulsive learner and recently completed an MBA (Distinction), having gained a Professional Diploma in Marketing from the Chartered Institute of Marketing, a Diploma in Managing Digital Media and a degree in business.

Joe directed the successful campaign to get the NHS Choir to Christmas number one in 2015, raising over £300k for charity in the process. He also led NHS Voices in 2018, bringing together 30 celebrity singers to record a song for the NHS, which was made into a documentary by ITV.

Joe specialises in strategy development and digital communication and has extensive experience in PR, stakeholder engagement and campaign development.

Learning materials

  • Written guidance and visuals
  • Links to additional resources
  • Activities to check learning
  • A certificate of completion

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